Your Feedback

Your feedback is important to us, and whether you’re an existing customer or not, we’re always looking for ways that we can improve our service to you.

Please feel free to comment about any aspect of our products or customer service, and we’ll address them right away.  Leave a message by filling in the form below.

  1. carmine ricciardi
    January 3, 2011 at 5:12 pm

    i placed a ordered dec1 4th and the funds were taken out but havent recieved product..please contact me asap 7328504351 thanks..carmine

    • January 4, 2011 at 11:35 pm

      Dear Carmine,

      Please contact our trained customer service staff on 1-888-400-8410 who will be able to advise you on your recent order. Thank you for your comment and visiting our blog.

      Happy new year,
      BudgetPetCare

  2. January 5, 2011 at 9:24 pm

    Could you please tell me what your coupon code policy is? I made a purchase in October and when I received your invoice it read “We are pleased to offer you a further 6% discount on your next order, please use coupon code “bpc6dis” while placing your next order.” When I placed my next order which was in December, the code was rejected. When I emailed your c/s dept. I was told that it expired. However there is nothing on my invoice showing an expiration date. I am very pleased with your products and pricing, but if these codes expire, it should be stated on the invoice. I would have placed my order earlier had I known. Thank you.

    • January 6, 2011 at 6:35 pm

      Dear Janine,

      Thank you for your comment. We have passed on your feedback about the invoice to our developers for future discount codes.

      Regards,
      BudgetPetCare

  3. Anne Siegel
    July 26, 2012 at 3:04 pm

    I ordered Frontline Plus on July 13, 2012(Friday late afternoon) and the product was shipped on Monday, July 16, 2012 and I received it on Thursday, July 26, 2012. I consider this an on time delivery coming from Canada to the southern part of USA. This is my second order from Budget Pet Care. Thanks for the good service

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